Services
Professional Services Designed to Ensure Your Success. We’re with you from implementation to training to new employee onboarding
Implementation Services
Without careful planning, the implementation of new technology can be hectic or have a negative impact on your business. That’s why we always employ a dedicated, highly-trained team of Implementation Specialists that ensure a smooth transition for your organization
The Xceed365 Implementation Team works in close partnership with your team to fulfill your specific human capital management (HCM) vision, implementation roadmap, and associated programs
Envisioning
We gather detailed client requirements during a session and prepare a project scope document
Configuration
The software is configured to meet clients specific process and practice requirements
Training & User Acceptance
Scheduled knowledge transfer sessions are carried and at the end User Acceptance Tests are carried out in readiness for go-live
Go-Live & Support
Our friendly customer success team handhold our clients as they go live. Beyond this our support is available via chat, email and phone
Education Services
TRAINING
Our training programs are designed to enable clients maximise the value of the extensive feature set of Xceed365 HCM. We offer regular webinars, scheduled class-room courses and recorded on-line videos box
PERFORMANCE SUPPORT
After the go-live hand holding sessions, we provide extensive performance support. Our chat, email and phone support is available to all clients on 9am -5pm Monday - Friday
CONSULTATION
We provide on-going consulting services aimed at enabling our clients grow their HR practice. Our weekly HR articles also focus on best practices in the HR domain